Source: The Straits Times Forum Page A32, 20 Feb 2009
Letter by: Rhea Tan (Ms) “Why SGH was right not to waive its fee”
It would have been nice if the fees could be waived. However, expecting SGH, which sees hundreds of A&E cases daily, to decide on fee waivers on a case-by-case basis is going too far. How would counter staff know if an injured man came after saving a life, and would they have the luxury of time to confirm what brought him to hospital?
Source: The Straits Times Forum Page A32, 20 Feb 2009
Letter by: Cindy Lim (Ms) “Here’s what Alexandra Hospital did”
She was immediately taken to Alexandra Hospital where the nurses took care of her just as swiftly. The hospital dispensed with bureaucratic requirements like insisting on passport details which impressed my Australian friend. Her gratitude increased when she saw that the hospital’s priority was to treat her scalded daughter.
After treatment, we proceeded to settle the bills but the cashier replied there was no charge. My Australian friend was amazed and I was proud as a Singaporean.
