By admin, on October 13th, 2009

No basis for MP not to announce lift upgrading: Low

Source: The Straits Times Forum Page Page A40 10 Oct 2009

Letter by Low Thia Khiang, Member of Parliament for Hougang

The HDB deems the grassroots adviser as the appropriate person to announce the lift upgrading programme because he gathers input from residents, ensures that the plans meet residents’ needs, can propose changes based on residents’ [...]

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By admin, on October 8th, 2009

Lift upgrading: Why Chiam and Low are not fronting it

Source: The Straits Times Page A8 8 Oct 2009

National Development Minister Mah Bow Tan yesterday explained why the Government works with grassroots advisers instead of elected MPs for lift upgrading programmes in opposition wards.

This is because the HDB’s practice is to deal with a constituency’s grassroots advisers — who are appointed by the [...]

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By admin, on December 2nd, 2002

Providing win-win service at the counter

Last Friday, while I was in a queue to pay some Housing Board charges at HDB’s Hougang Branch, I noticed something interesting which I thought I should share with all of you. It’s about the quality of service dished out – something that Singaporeans like to complain about to their family, friends and almost everyone [...]

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